Terms of service

 

Welcome to Artse! These Terms of Service ("Terms") govern your use of our website www.theartse.com (the "Website") and any purchases made through our platform. By accessing our website, you agree to these Terms.

1. General Information

  • Artse is an online art platform specializing in curated artworks, sculptures, and design pieces.

  • By using our website, you agree to comply with these Terms and all applicable laws.

2. Orders & Payments

  • Accepted Payments: We accept Visa, Mastercard, Ziina, and other supported payment methods.

  • Currency: All transactions are processed in AED (Dirhams).

  • Order Processing: Orders are typically processed within 2-5 business days.

  • Price Changes: Prices are subject to change without prior notice.

3. Shipping & Delivery

  • UAE: Free shipping on all orders.

  • GCC & International: Shipping costs are calculated at checkout.

  • Delivery Time: 3-day express shipping worldwide.

  • Customs & Duties: International customers are responsible for any import taxes or duties.

For full details, visit our Shipping Policy.

4. Returns & Refunds

  • All sales are final unless the item is damaged upon arrival.

  • If you receive a damaged product, you must report it within 48 hours with photographic proof.

  • Approved refunds will be processed within 7-14 business days.

For full details, visit our Return Policy.

5. Intellectual Property

  • All artworks, images, text, and designs on Artse are the property of Artse or the respective artists.

  • Unauthorized use, reproduction, or resale of our content is strictly prohibited.

6. Privacy & Data Protection

  • Your personal information is protected under our Privacy Policy.

  • We do not share or sell your data to third parties.

  • By using our website, you agree to the use of cookies for analytics and marketing purposes.

7. Limitation of Liability

  • Artse is not responsible for delays, lost shipments, or damages caused by third-party couriers.

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website.

8. Governing Law

  • These Terms are governed by the laws of the United Arab Emirates.

  • Any disputes will be settled in the UAE courts.

9. Changes to Terms

  • We may update these Terms from time to time.

  • Your continued use of Artse after changes are made constitutes acceptance of the new Terms.

10. Contact Information

For any questions, please contact us at:
📩 Email: hello@theartse.com
📞 Phone: +971585101421